iPhone 5 ranks fifth in user satisfaction in the U.S.
Lauren Crabbe | Published: Feb 13, 2013 at 16:39:14 UTC31
Four Android phones rank higher in user satifaction than the iPhone 5, according to an OnDevice poll.
The poll asked 320,000 smartphone and tablet users how they felt about their devices. Of the 93,825 users polled in the U.S., the Motorola Atrix lead with the highest overall user satisfaction. The Droid Razr, HTC Rezound and Samsung Galaxy Note 2 followed the Atrix, leaving Apple’s iPhone 5 in fifth place. In the UK, the iPhone 5 ranked second—behind the HTC One X.
CNET reported OnDevice's reaction to the poll:
"Although Apple created one of the most revolutionary devices of the past decade, other manufactures have caught up, with some Android-powered devices now commanding higher levels of user satisfaction," OnDevice Research marketing manager Sarah Quinn said in a statement.
The findings of the poll—initially released Monday—have been widely discussed by the tech blogosphere. Interestingly, they also come on the heels of a warning Apple co-founder Steve Wozniak recently gave about rising competition for Apple. As we reported last week, Wozniak was quoted in an interview as saying: "In my opinion Apple is currently lagging behind in terms of features. Others have caught up with us. Samsung is a great competitor simply because they are making great products at the moment."
Let's hear from you: Is the iPhone falling behind? What does Apple need to do to catch up?